I would like to thank you for having kindly accepted to drive our transformation journey in view of the forthcoming competition in our sector.

Phase 1 of the project where you met, interacted and did the ‘freezing’ stage of the process with all the employees of MTN was very successful. Many of the employees qualified your intervention as mind boggling, awesome and life changing. I myself qualified it as one of the ever best experiences.

We look forward to your next interventions towards us reaching the ultimate destination of best in class.

Your wide across-industries and across-regions experience and your personal dedication, commitment & passion is highly appreciated

Ambrose Dlamini

Chief Executive Officer

 

Organisation: MTN


Je suis consciente que vous avez travaillé de très tôt le matin jusque 2.00 heures du matin tous les jours.

Je dirais un grand merci à vous particulièrement, non seulement pour toute votre énergie et cette grande séance de retraite ou vous avez animé d’une main de maître et de façon combine très brillante, mais surtout pour le diagnostic et les analyses de l’audit organisationnelle et les propositions très concrètes et pratiques que vous avez ramené dans nos discussions avec beaucoup de conviction. Vos analyses et recommandations formulées sur la nouvelle structure de mon Ministère sont très appréciées, non seulement de moi, mais aussi de toute mon équipe ici présente dans mon Ministère. Cette nouvelle structure résulte surtout de l’effort que vous avez personnellement investi dans cette étude. Nous vous en remercions.

Je me sens honoré que vous avez pu être de cette équipe, malgré votre agenda très chargé, et espère avoir une longue relation professionelle avec vous et votre cabinet.

Mme Bâ Fatuumata Nèrrè SY

Position: Ministre

 

Organisation: Ministère de l’Economie de l’Industrie et du Commerce du Mali


On behalf of my customer Excellence & Support team and in my own name, I wish to express our deep appreciation on the strategic alignment and team building exercise. Both the exercises were outstanding. In fact, the Magic as created by Disney, as you often refer to, was certainly there.

We thank you for putting in so much enthusiasm and effort in the organisation and taking care of the minute details. It has become a memorable event in the lifetime of the team.

T. Cowaloosur

Senior Executive & Head – Customer Excellence & Support

 

Mauritius Telecom


I would like to congratulate you upon the completion of a major study on the Strategic Objectives of the MEF.

It is a very comprehensive report of outstanding quality and is highly innovative in terms of approach, methodology, contents and recommendations. It is an excellent piece of research that shows your full understanding and grasp of the complexity of the organisation with which you have dealt in a masterly manner. It is undoubtedly the best study ever conducted on the MEF.

Your path-breaking study will be instrumental in shaping the new sense of direction and vison of the MEF. I am sure that its implementation will have a definite impact on the role and evolution of the MEF at the national, regional and international levels.

The findings provide a blueprint for the formulation of the policy and strategy of the MEF so that the organisation can position itself to face the daunting challenges of development and of globalisation.

We have had the pleasure of being associated with a high calibre professional like you and would like to thank you for your outstanding achievement.

Dr. Azad Jeetun

Director

 

Mauritius Employees Federation


Je dois aussi souligner la prestation exceptionnelle et magistrale de Fareed Jaunbocus, membre du Conseil d’Administration de la Board of Investment. De par sa maitrise du sujet, son style, le contenu et son aisance d’animateur de grande classe, son intervention a été d’une très haute facture et a démontré un excellent effort de recherché et de maitrise du sujet. Il a su faire montre d’excellence dans tous les aspects de son intervention.

Il a été très chaudement applaudi par les 2,000 personnes présentes, Ministres et Capitaines du secteur privé Ivorien confondus. Il a su faire toute la difference parmi les multiples intervenants de ce forum. Sa prestation hors pair a été indistinctement le “talk of the town” parmi les participants qui lui ont tous félicités.

Oudoroa Apajee

Consul Honoraire de la Côte d’Ivoire

Côte d’Ivoire

 

 


I would like to express, on behalf of the United Nations Country Team, my heartfelt thanks to you for the instrumental role you plated in the United Nations Country Team CCA/UNDAF formulation.

The UN System felt lucky to have a professional facilitator like you who contributed to the design of the workshop, used appropriate and efficient techniques to get participants to work together and bring out their views and experiences in dialogue, to build consensus among the participants, to adjust the participants’ expectations, to create group dynamics and stimulate participants while ensuring full participation and appropriately managing the time.

You efficiently assumed the role of a methodological leader and facilitator, a catalyst, created an atmosphere of confidence and trust among the participants, led the group process and stimulated creativity while ensuring that the goals of the workshop are timely achieved.

Rose Gakuba

Resident  Co-Ordinator

 

United Nations Development Programme


Je vous présente mes plus vives felicitations pour votre excellent travail concernant les objectifs stratégiques de notre Centre d’Etude Supérieures (CES).

Il s’agit d’un mémoire très complet, de bonne qualité et fortement innovant en termes d’approche, de méthodologie, de contenu et des recommandations. Il démontre un excellent effort de recherché qui confirme la comprehension et la maitrise de la complexité de l’organisation avec laquelle vous avez traitée de manière magistrale.

Votre étude innovatrice jouera un role determinant dans l’élaboration de la nouvelle orientation de notre CES. Je suis sûr que la mise en oeuvre de vos recommandations aura un impact majeur sur le role et l’évolution de notre école tant au niveau national, regional qu’international.   

Marday Venkatasamy

Président du Conseil d’Administration du CES

 

Chambre de Commerce et d’Industrie


The bank has benefited immensely form the impact of Mr Jaunbocus’s presentations. At the end of each session staff were highly motivated and expressed that the presentations had changed their outlook in the way they performed their tasks. Many described the training given by Mr Jaunbocus as a life changing experience, not having had any traning of the type in all their lives. Managers have continued to report of improvements even long after the sessions.

We sincerely thank Mr Jaunbocus for having found time in his busy schedule to give us this when we needed it most. We are most certain as a bank that we will continue to utilize him in many of our strategic thrust in the coming years

S. M. N. Matsebula

Managing Director

 

SwaziBank


You made use of appropriate and efficient techniques, with which you have been able to get participants to work together and bring their views and experiences in dialogue, to build consensus among the participants, to create group dynamics and stimulate participants while ensuring full participation and appropriately managing the time.

Thanks to your methodological work as a facilitator, you led the group process brilliantly enabling us to obtain satisfactory inputs towards the setting up of an organisation for children

Mariam Gopaul

Communication Officer

UNICEF

 

 


Nous nous permettons de vous remercier d’avoir accepter de venir PERSONNELLEMENT animer notre formation en Audit et Contrôle interne et externe de nos experts du SCEP.

Sincèrement, ce fut une revelation pour nous: la maitrise du sujet alliée au rigueur de travail sont les premières valeur ajoutée de cette formation à part le materiel et le savoir technique que vous avez transmis.

Nous nous sentons privilégiés d’avoir pu bénéficier de cette formation, de la manière exceptionnelle que vous l’avez délivré

Daniel Kinigi, Jean Marie NZomukunda

Commissaire Général

 

Republic du Burundi



On behalf on Omnicane group’s Finance Team and in my own name, I would like to express my sincere appreciation to you for driving us with great success through the workshop on the ‘The Finance Function of the future”.

You made yourself available prior to the workshop, brainstorming with the Top Management to articulate the objectives to be achieved.

Your dynamism, lead and methodological approach ensured that all the Finance Managers participated actively in the process. At the end, all participants acknowledged that a paradigm shift was needed for them to become valued business partners in the organisation.

Nelson Mirthil

Chief Finance Officer

 

Omnicane Group


I would like to extend our appreciation for the excellent work carried out by you and your team for the workshop to prioritise the main tourist attractions on the island.

The organisation of the workshop, its implementation and the quality of the post-workshop report were all of the highest standards, an impressive outcome given the short timeframe for delivery.

The inputs from the report enabled the MTPA team to create possibly our best tourist brochure to date

K. Ramkalaon

Director

Mauritius Tourism Promotion Authority

 

 


Following your presentation at the Ministry of Finance and Economic Development (MoFED), we are pleased to inform you that the Turn Around Plan has been approved by the said Ministry.

We would like to thank you for your personal commitment and hard work that has made this possible.

In addition, we would like to emphasize that we highly value our relationship with you and the commitment and passion you are showing to turn around the RBSEB.

We thank you for your usual collaboration and support.

Dinesh Babajee

General Manager

 

Rose Belle Sugar Estate


Au terme de votre mission auprès de notre Organisation, permettez-nous de vous remercier pour le travail remarquable que vous avez accompli lors de votre court séjour chez nous.

A cet effet, nous sommes ravis de vous avoir eu parmi nous, pour un travail que vous avez fair avec beaucoup de professionnalisme, de rigeur et de méthode.

Votre reunion avec le Comité Exécutif de notre Organisation, qui s’est tenue le 24 courant, a permis d’apprécier à leur juste valeur, votre maitrise du dossier, vos analyses ainsi que vos recommandations.

Tout ceci est dû à votre sens du devoir et aura, sans nul doute, ses repercussions positives sur la qualité du rapport que vous allez produire et qui inspierera l’action de l’Union Nationale du Patronat Mauritanien.

Seyid Adbellahi

Secretaire General

 

Union Nationale du Patronat Mauritanien


With reference to the above, we wish to thank you for the excellent work carried out by you and your team in order to submit the report regarding the Strategic Review of the future activities of the Rose Belle Sugar Estate.

We shall do our best to stay guided by the recommendation contained in your report which hopefully will lead us to better days, if not lead us to the historical days where each employee, stakeholder and shareholder was proud of being part of the Rose Belle Sugar Estate Board.

We have the pleasure of being associated with a high calibre professional like you and would like to commend you personally for the invaluable contribution and look forward to working together with you in future.

R. Ramdewor

General Manager

 

Rose Belle Sugar Estate Board


On behalf of the Management Team of the Swan Group, I wish to thank you for the “Customer service Excellence” course you delivered during the months of September and October 2011.

My colleagues found the course most interesting and useful, especially in a context where the Swan Group is putting more and more emphasis on customer service. Your enthusiasm, mastery of the subject, and practical approach have enabled us understand the challenges we shall be facing in our quest for customer service excellence as well as the corrective actions we shall need to take to adjust to the new realities.

Moreover, the techniques imparted during the practical sessions will definitively help us manage our interactions with customer in a more professional manner. There has already been an appreciable change in the way our Management Team interacts with both internal and external customers.

We heartily thank you for sharing your rich experiences with us during the whole course and wish you all the best for the future.

Vishnoo Luximan

Group Human Resources Manager

Swan Group

 

 


On behalf of myself and the entire group, including the Direcotr of the USAID mission in Guinea Bissau, I want to thank you for the outstanding briefing that you gave us yesterday. First, your presentation was thoroughly professional, quick moving, concise and most important absolutely clear. Second, the story of Mauritius economic development was inspiring for anyone working in Guinea Bissau, which has some of the same conditions and problems that Mauritius had twenty years ago.

John D. Blacken

National Coordinator TIPS and former US Ambassador, GUINEE BISSAU

 

Trade & Investment Promotion Support Project (TIPS)


I take this opportunity to express my thanks to you for the very professional services extended to us during our strategy seminar. Our management team, in its entirely appreciated your deep sense of commitment and your excellent role as facilitator.

I look forward to a continued and fruitful relationship between our two firms.

Mubarak Sooltangos

Managing Director

 

Happy World Foods


Thank you for the work done concerning the 3 years Strategic Plan for the various companies in my cluster. The facilitating work which you undertook with us was of the highest quality and professionalism which resulted in the excellent reports produced. You have managed to exceed our expectations and we hope to build on the recommendations of the facilitation process.

Thank you for your ever present support, it was a pleasure working with you and we hope to have a long successful and mutually beneficial relationship.

Colin Taylor Smith

Managing Director

 

Taylor Smith Group


I wish to congratulate you for the excellent delivery of the above courses. All of the employees of Mauritian Eagle, who have been on the course so far, have come out energised and motivated. Their feedbacks are very positive.

I am looking forward to the remaining sessions and am sure that you will keep the excellent standards which have been set so far.

André Chung Shui

Managing Director

Mauritian Eagle Life, Company Limited

 

 


I would like to express to you my immense pleasure as to the success of your presentation on the subject of “Growing Beyond – opportunities and risks”. We have now received the satisfaction reports from all attendees and without exception the event was very well appreciated. Your global experience, pragmatic opinion and slides were interesting and informative.

Once again thank you very much for the precious time you gave us, your input was most valuable.

Christopher Boland

Chief Executive Officer

 

Harel Mallac Group